Privacy Policy
Last updated: January 1, 2025
Introduction
California Steam Co. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide us with when you:
- Contact us via phone, email, or our website
- Request a quote or estimate
- Subscribe to our newsletter or promotional communications
This information may include:
- Name
- Address
- Phone number
- Email address
- Payment information
- Service preferences and history
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our cleaning services
- Process bookings and payments
- Communicate with you about appointments, services, and promotions
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software)
- Legal Requirements: When required by law or court order
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, but disabling them may affect website functionality.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: